Reviews
Where we keep our top reviews from our great customers
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We just left Hawaii Cell Phone Repair after bringing our parent’s ancient laptop and in because it was running so slowly. Levi was amazing! He showed our girls all the components that he used to decorate the Christmas tree on the counter and asked them if they recognized any of them. He explained what was going on with the computer, uninstalled a program which helped the speed a lot and told us that he wasn’t going to charge us “for doing nothing”. Well Levi, we don’t consider what you did for us “nothing”. Mahalo Nui Loa Levi! We really appreciate you!
Also, another shoutout to Levi, he makes a donation of a pound of food to a no kill shelter through Repairs for Rescues!
We will definitely be back whenever we need computer, tablet and cell phone repairs! Thank you Levi!! -
I called in advance and he said come on in he was so cool I dropped my phone a couple weeks ago and my phone started shutting on and off I handed him my phone and it took less than 5minutes for him to swap out my battery and fix it he showed me a cracked battery and explained to me why my phone was acting up….AWESOME SERVICE BRO thank you and I’ll definitely be coming back for anymore repairs
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Usually with cell phone repair I'm always scared to go in, know how long it'll take, and how much it will cost. With Hilo only having a few selections, I inquired with Hawaii cell phone repair and they were QUICK! My phone was glitching and flickering so I took it in to them. I explained what happened, they ran diagnostics quickly and explained what was wrong. They have quality customer service, very welcoming, and they fixed my phone in 2 hours. The price was worth it! Thank you again!
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5.0 star rating9/8/2022 they replaced my cell phone screen today. excellent. answered the phone right away. clear, direct, friendly communication. efficient, affordable service. charged less than half of what mac made easy quoted me and finished the job in a fraction of the time. also- when i walked up there were about 2-3 people finishing up their transactions with him, but he still was able to acknowledge me and keep the wheels of production moving. just all around great- mahalos
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The service was awesome! Levi was so open to help and was able to complete what i asked in less than 5 minutes! My camera on my iphone 12 pro max broke and he did it within seconds, i was so happy and the prices were cheap. i recommend this place to anybody in hawaii. there very nice and has a well built building and nice indoors. If you ever break your phone, this is the place to get it fixed!
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I some how cracked the cover for my phones camera and searching for a place to get it fix. Saw this as the number one place to get your phone fixed so I gave it a try. Grant was awesome and professional, had my estimate ready and ordered the part I needed to have it fixed and within a less then 3 hours had it fixed...now I was thinking this was going be pricey but freaking 31.00 was a steal. Thank you so much Grant, I know where to go when I break a phone.
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I dropped my Galaxy Note 20 Ultra taking a picture while on vacation. The screen had gone completely dark, but was obviously still working as I could still answer calls just by knowing where to swipe. The Verizon store folks were happy to get me into a new phone (as they always are), but I was concerned that I wouldn't be able to transfer everything over without being able to see the screen. Fortunately, they referred me to Hawaii Cell Phone Repair. With not much hope and a window of only a few hours before I needed to head back to the other side of the island for a long flight home with no phone, I stopped in to see if they could help. This Rockstar (so sorry I can't recall your name) was able to get it back up and running and looking like new. A very big Mahalo to you my friend! It was an expensive repair, but I knew that going in. Overall I felt I received great value, quality work and service that was second to none!
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Went to this company and had a issue with my phone screen and the guy there did an amazing job he fixed my samsung phone up in less than an hour and at the best price in town as I have called around many others that we more expensive. They are awesome and have great attitude and work ethics very much recommend this place for your phone repairs as they are honest and not trying to gouge you on prices . Thank you Hawaii cell phone repair you got my business here on out!
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Levi greeted me the minute I walked in, while he was servicing a phone and another customer was there. The office was clean and air-conditioned. I felt welcomed even though I had to wait five minutes. He changed my iPhone 8 cracked screen in no time and recommended other items in case I was interested. Very professional, friendly and honest. I highly recommend Hawaii cell phone repair. Best place in Hawaii to repair your cell phone!
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The battery in my watch had died and I didn't want to drive up to the mall to get it repaired. Not worth the drive. I looked here and only saw a couple of places that did battery changes, one being Hawaii Cell Phone Repair and the other a jewelry store. Asked for a quote and got an immediate response from HCPR. Jewelry store took a couple of hours and didn't really communicate anything more than a price and to call them. HCPR was flexible with times and gave me an estimated wait of about 15 minutes. I got to HCPR today and it took about 5 minutes to be done! While I was waiting, I saw a poster with a Rottweiler saying, "Repairs for Rescues". It turns out the owner makes a donation for every repair he makes. How awesome is that! Not that I want anything else of mine to break, but if it does, I'll definitely be looking to come back to HCPR!
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My wife and I went to Hawaii cell repair today to get a new phone and spoke Levi. He discussed all the options we had and took the time to make sure we had no questions. We ended up buying one of the iPhones he had for sale and we are extremely happy with the phone we got and also with his customer service. We will be sure to recommend any of our friends here.
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Super fast service from Levi today. My older iPhone SE's battery has been dying too fast each day, zooming down to 19%, so I gave Levi a call and he said he had extended life batteries in stock and to come in, and that it'd take only 15 minutes or so. There are a number of on street parking spots right near his shop on Kinoole. I walked in - Levi put his mask on (thanks) - and he said it'd probably be even faster than 15 minutes and it was! I think he had the battery replaced and I was out of there to my next errand in under 10 minutes. Fantastic! Real friendly/knowledgeable. He fixes tablets and other types of phones as well.
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These guys are great! I went to another nearby "computer" store where I waited two weeks for a replacement battery for my iPhone 7, drove down from Volcano for the fix only to hear that their tech was not available. I could leave my phone for a couple days, NOT! I received refund and looked up Hawaii Cell Phone repair and drove the three blocks to their location. They had my battery replaced in 10 minutes!!! It turned out to be less expensive than the other specialty store.
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Excellent work and outstanding customer service!! I thought years of priceless memories were gone for good, but despite a brutally damaged Samsung s9 phone and an inability to access anything on it because of an inoperable screen, Levi amazingly worked his magic and was able to retrieve all of my data on it. All of my pictures, videos of my son's amazing journey winning the Pony 13-U World Series Championship this past summer, and even voice messages of my dad who passed away 3 years ago were salvaged. No words can truly capture how grateful I am for his help and patience. He gave me back irreplaceable treasures!! I highly recommend Hawaii Cell Phone Repair for any problem you may have with your phone, especially if someone else told you there was nothing you could do. Trust me... if anyone can find a way... Levi can!!
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Levi was the greatest! I live in Texas and my son lives in Hawaii. I spoke to Levi twice and he helped me get a new phone for my son, his last from mom, I might add..... Seriously - what a great experience! I asked Levi to get me out the door under $300.00 with a good phone, and he did! Never did I once feel like I was getting cheated! Doesn't happed like this very often! Thank you for the great service!!!
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I got salt water damage in my iPhone X which made my screen unresponsive to touch on one of my first days when I was in Hawaii on vacation. I was recommended to this place by another phone repair store that didn’t have the iPhone X screen in stock. The service at Hawaii Cell Phone repair was great. He was extremely helpful and seemed to genuinely care about my situation. I’m so thankful that he was able to help me so quickly and have my phone repaired within an hour so I could get on with my vacation. Oh also, this company donates one pound of food per phone repair to a no kill animal shelter which is just amazing :). Would highly recommend to anyone! Life saver, thanks so much! Claire Toronto, Canada
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These guys absolutely hooked me up while I was on vacation and totally f'd up my phone. I thought being in the islands I'd get bent over but no. Not only were they fair they did such a good job my phone was like new. Now, I think about breaking my phone to have an excuse to go back to the islands and visit Tyne best repair shop I've found, lol. But really, 10/10 would recommend! Thanks for the hookup guys!
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My screen was shattered and my frame was bent from a baseball. Now my phone looks even better from when it was brand new! Was very reasonable with pricing and Did amazing work!! Customer services was an 11 out of 10!! If you have any problems with your phone I highly recommend this place!!! If I could give a 6 star I would’ve.
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This place is a life savor, the are so fast, professional, knowledgeable & Friendly!! A boulder fell on our phone and not only crushed the screen, it was bent. They had it fixed & as good as new in under an hour, VERY REASONABLE COST also. I would highly recommend them to anyone & use them again myself - Mahalo Hawaii Cell Phone Repair
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I became desperate when part of my charging cord broke off inside my IPhone. There was no way to charge the phone. Then I was told about HAWAII CELL PHONE REPAIR. The gentleman who took care of my phone was professional, courteous and knowledgeable. He repaired my phone in a half hour and the price told me that he was also honest and fair. Highly recommended.
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I finally gave up looking for the best price to get my screen replaced (iPhone 7plus). I happened to be driving by and saw this shop open. What a great place. Fast, friendly, and affordable. Dropped off my phone a little after 10am, came back 30 minutes later and it was fixed. Almost didn’t recognize it, it was clean. Looked better than when I left it. Cracked screen not included. He polished it up and made it look new again. First time I’ve ever replaced a screen, I usually go through carrier insurance. But now this is my go to spot. Much Mahalos.
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I live on the Kona side and I just happen to be in Hilo and I saw the store at asked Levi do you work on these phones and he said a lot of people don't but I don't mind it he was such a pleasure to work with super friendly super approachable he. Explained to me how much everything was gonna cost that I was asking him to do and we were like super fine with that and then on way back to Kano. He called me and said Hey that wasn't the case it was something much much simpler and he took care of it for me and I said how much do I owe you leave a in he said no charge these guys are super super honest and very friendly I will not be dealing with anybody else with phone issues from now on They're my go to guys Levi also told me he has a guy here in Kona so if anybody needs anything trust me go to them 1st. Danny Scott owner kona Ocean Adventures
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I stopped into this store in Hope's of getting my screen fixed as I dropped it on the lava rocks and this shop had the parts in stock and got it fixed up in 15 min good as new had for a while now and still working as it should these guys know there stuff and are really helpful and professional 5stars all day thanks you saved my lifeline